BEN MASSIK

SKILLS

Development Tools - Figma, Angular, React, .NET, HTML, JavaScript, C#

Programming Languages - SQL, C++, Python, Scala

CAD Programs - SolidWorks Associate Certification, Revit (Architectural), Inventor

Microsoft Suite - Power Automate, Power BI, Excel, Word, PowerPoint

EMPLOYMENT

AT&T - Senior UX Researcher, TX September 2024 - August 2025


Appointed lead UX researcher for Atlas Mobility project
- Delivered Atlas platform nationally to 1,000 users through a scaled beta and MVP phased launch
- Organized and facilitated interviews with users to gather insights on their roles, functions, and tools used
- Synthesized information to generate Low Fidelity, Mid Fidelity, and Final designs in Figma
- Led national rollout of product through coordination with developers, clients, and users
- Created in depth launch plans and communications for relevant parties
Appointed lead UX researcher for AT&T Network Roadmap Initiative
- Delivered workshop to Assistant Vice Presidents of the company based on synthesis of interviews
- Conducted interviews with cross functional members of Network Planning & Engineering organization
- Created user personas and wholistic workflow diagrams of company

AT&T - Senior Specialist Network Engineer, TX July 2022 - August 2024


Lead for project developing and updating Learning on Demand website for technicians
- Completed JavaScript, Angular, and MongoDB training in preparation for new project
- Developed integrated login system and UI rework for Learning on Demand website
- Created scorecard in Palantir Foundry for view cell technician efficiency metrics with Snowflake integration
- Parsed and corrected dates in local database to accurately reflect project completion dates

EDUCATION

Oklahoma State University
- Master - Business Administration

University of Colorado - Boulder
- Bachelors of Science - Mechanical Engineering
- Minors - Computer Science, Business

PROJECTS

Autonomous Defensive Vehicle, CO August 2021 - May 2022


Manufacturing/CAD Engineer for Senior Design
- Consulted with the US Army Research Office to create fully autonomous vehicle with deployable shield
- Modeled all CAD and Engineering Drawings